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Author: Ayele Assefa Woletsadik, CM

How to Minimize Communication Gaps in the Workplace

Once source of communication gaps in the workplace is the “grapevine”. This informal communication among employees involves sharing information that may or may not be true. Topics of communication can be sensitive, such as personal details about an employee or corporate rumors about pay or employment status. Mamoria, Gankar and Pareek (2004, p.672) states ‘bad news is often left to rumors and the grapevine’. When management and employees do not communicate openly about workplace issues and come to a common understanding, communication gaps can occur.

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